Business Etiquette

Civility. Relationship-building. Customer Service.

Emily Post's business etiquette is a vital piece of the professional success puzzle. From job interviewing to hosting business meals, from making the phone call to landing the deal, etiquette, image and the ability to convey your "brand" are what make lasting impressions.

Who benefits from this education? Everyone: New hires, sales force, front-line staff, managers, leadership teams and executives.

We hope you will take the time to learn more about our business etiquette seminars, personal branding seminars, one-on-one consulting, and train the trainer program.

And take a minute to peruse our Etipedia articles, podcasts, videos, and Peter Post's column in the Boston Globe.

Business Etiquette Seminars

Dig a little deeper and learn what The Emily Post Institute has to offer for companies and educational institutions across the world: business etiquette seminars, executive dining training, workplace civility programs and so much more. View our content concentration areas, presenter bios and client testimonials.

Business Etiquette Train the Trainer

Are you a corporate trainer or an independent consultant who wants to become an etiquette expert? You've come to the right place. Find out more about our intensive Emily Post Business Etiquette Train the Trainer Program. Five days education gets you a life-time of expertise.

2012 Is Your Year to Find the Best Job

No matter where you are in the job process, our experts have tips for effective and eloquent navigation of the business sphere. If you are searching for a job or are in the midst of the application process, check out our articles in The Job Search and The Interview categories for advice.

Difficulties with co-workers? Questions about general office behavior? Read from the sections Office Issues and Workplace Relationships to know more. Whether you are interacting with new clients or familiar co-workers, the right social etiquette is key in maintaining relationships crucial to your business position.

Take a look at the sections Clients, Customers, Vendors or Contractors and The Social Side of Business for more information. You can browse the articles on the left-hand side of this page or search our site. It's often the easiest way to find the articles you need.