This new E-Learning program from The Emily Post Institute—Business Etiquette for New Hires—is hosted by New York Times best-selling author Peter Post and is modeled on the Emily Post business etiquette seminars.

Each lesson is ten to twelve minutes in length. The lessons can be watched individually or taken as a complete course. The entire program can be integrated into a company’s LMS and is SCORM compliant.

The new hires program is designed as part of a suite of training options available from The Emily Post Institute. From live presentations, to online learning, to trainer training, to our HR content package - The Emily Post Institute offers customizable and scalable solutions to best adress your particular training needs.

 

Online Learning Course Overview

 

	Why Etiquette?  Lesson one introduces two concepts: the "How" matters and the "Perspective" of other people in business is critical to an individual's success. These two concepts are the underpinnings for three goals Post asks each participant to adopt into his or her life.
	What Is Etiquette?  Lesson two explores both the manners and principles of etiquette and links them to Post's 3 goals for you to come away from the program with. Lesson two also introduces the Five-step Method for Solving Relationship Situations. By using the Five-step Method, participants learn how they can resolve any difficult situation at work and build relationships at the same time.
	Written Communications Lesson three examines the pitfalls of written communications and how to avoid them. Post discusses the difference between public and private communications and the importance of knowing when to bring a conversation face to face or over the phone.
	Verbal Communications  - Lesson four is broken into two parts: 4a - The Office Telephone and 4b - Cell and Smart Phones. The phone is such a huge part of business communications today and the technology associated with the telephone is so advanced that sometimes it gets the better of us. From the speaker phone and mute button to texting and using your smart phone during presentations, Post will show you how to control these devices and give respect those around you, rather than be controlled by them.
	The Workplace - You can choose your friends but you can't choose your colleagues. 8 hours a day, 5 days a week, 50 weeks of the year you have to find a way to make it work. Post explores difficulties in the workplace and how you can use the Five-step Method from lesson two to build better relationships at work and solve difficult situations.
	Meetings - Meetings are a major part of business life. From being on time and prepared to keeping a positive poker face and knowing how to handle those someone who is disrupting your presentation, Post will walk you through the right way to take part at business meetings.
	Enhancing Your Image - In lesson seven Post discusses the importance of your professional image and explains how to keep your attire, actions or words from overshadowing your ideas, proposals and other work that you want to shine.
	Business Social - In lesson eight we'll take a look at business social events. From handshakes and introductions to invitations and small talk much business is started and conducted during business social events. Post will show you the best way to make a great impression and get invited to the next event.
	Top Ten Business Dining Tips - Business lunches and dinners are slightly different from social meals. In lesson nine, Post will let you know the top ten things to be aware of so that you can make the best impression possible when at a business lunch or dinner.
	The 24/7 Professional - Making good impressions professionally doesn't stop at 5pm or when you go on vacation. In today's world understanding the importance of being a 24/7 Professional can make or break you. Post will discuss how to make being a 24/7 Professional work for you.