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Emily Post Corporate Civility Program

 

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Business Etiquette, Image and Personal Brand Seminars, Training and Presentations


In interviews with 9,000 managers and workers, the authors of The Cost of Bad Behavior found that, not surprisingly, incivility is rampant in the workplace. According to Christine Pearson and Christine Porath, 50 percent of employees decrease their work effort after experiencing ongoing rude behavior. A 2005 Associated Press/IPSOS poll shows that 12 percent of employees actually  leave jobs because of uncivil acts committed against them. Unfortunately, corporate America spends $300 billion each year due to job stress and incivility.

 

 

 

How much is incivility costing your company?

Is there any good news? Yes! Business civility training teaches skills that positively affect productivity, profits and retention. Our programs teach participants to combat incivility in the workplace and build strong business relationships. Through increased self-awareness, an understanding of the principles of etiquette and the use of business-appropriate manners, our programs empower employees to transform their work environments and propel their companies forward.

Employee groups/target audiences:
New Hires
Sales Professionals
Leadership and Management Training Programs
Seasoned Professionals and Senior Management
Inter-generational Workforces

How can we benefit from a Business Etiquette Seminar?

Length:
Half-day (up to four hours)
Full-day (up to eight hours)
Speech, tailored presentation (45-minutes and up)

Choose from these topics to customize your program:
  • Five steps to resolve conflict
  • Table manners
  • Social media manners
  • Email and text messaging manners
  • Online etiquette
  • Smart phone etiquette
  • Networking and small talk
  • Foundations of workplace civility
  • How to deal with difficult co-workers
  • Professional image and attire
  • How to manage a rude boss
  • Hand shaking and introductions
  • Business social etiquette
  • Business travel etiquette
  • Table manners and dining etiquette
  • Intergenerational communication
  • Tattoos and body piercings
  • International perspectives
  • The 24/7 professional
  • Personal branding & image

Seminar Fees & Scheduling

For pricing contact: Dawn Stanyon, Director of Sales, This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 802-860-1814.

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Dawn is a Certified Image and Professional Development Consultant. A graduate of The Emily Post Institute, the London Image Institute and 360Reach Brand Analyst training, Dawn's focus is on empowering people to reach professional success. As Director of Sales at The Emily Post Institute, she has worked with the Post family for five years. Prior to Emily Post, she was a non-profit director of development and community relations, a PR and fundraising consultant, and a graduate of the University of Vermont. Follow Dawn's Professionality blog for tips on professional dress, personal development and workplace inspiration.

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