Emily Post Business Etiquette Seminars

When individuals build successful relationships, companies benefit




Personal Skills for Professional Success—that’s the subtitle of our flagship book on etiquette, The Etiquette Advantage in Business, 3rd edition, and it's why business etiquette training is so valuable for companies and for individuals. Whether it is in a meeting, in a communication, around a water cooler, on a business trip, at a business social mixer, or at an important business meal, personal skills make or break relationships. An individual’s professional success hinges on how well he or she can build strong relationships. In turn, when an individual is successful, their company succeeds as well.

Business etiquette training directly impacts the bottom line because decision makers, colleagues, bosses, clients, and prospects will choose to do business with people in whom they have confidence. The Emily Post Business Etiquette Seminars teach participants:

  • The manners that people expect them to know
  • The skills to figure out how to interact with others successfully when there is no manner
  • The confidence to handle any situation, from the day-to-day to the crucial
  • How to use every interaction as an opportunity to enhance relationships

The end result: Participants who know how to build better, stronger, more successful relationships. Consequently, they gain the competitive edge.


Who benefits from Business Etiquette Seminars?

  • New Hires
  • Sales Professionals
  • Leadership and Management Training Programs
  • Seasoned Professionals and Senior Management
  • Inter-generational Workforces


Read more about who benefits from Business Etiquette Seminars.



Half-day (up to four hours)
Full-day (up to eight hours)
Dining add-on: a dining etiquette lunch or dinner may be added on to a seminar (additional fee applies)


Choose from these topics to customize your program:


  • What is Etiquette? and Why Business Etiquette Matters
  • Intergenerational Differences
  • The Five-step Method for Resolving Relationship Situations
  • Civilty in the Workplace
  • Introductions
  • Communication Etiquette
  • Business Social Situations and Networking
  • Social Media Etiquette
  • Professional Image and Attire
  • Building Your Personal Brand
  • International Perspectives
  • Meeting Etiquette
  • Workplace Etiquette
  • Dining Etiquette
  • The 24/7 Professional

Read more detailed information about our seminar topics.




Peter Post


Peter is the director of The Emily Post Institute. Co-author of The Etiquette Advantage in Business, 3rd edition and author of four other etiquette books, including The New York Times bestseller Essential Manners for Men, Peter is the founder of the Emily Post Business Etiquette Seminars and has been presenting them since 2003. He also created and teaches the Business Etiquette Train the Trainer Program. Follow his advice on the Job Doc blog at Boston.com, where you’ll find his blog, "Etiquette At Work," which also appears in the Boston Globe Sunday Business section. Peter also produces the Insitute's Etiquette Bites! video series.

Anna Post


Anna is a co-author of The Etiquette Advantage in Business, 3rd edition, along with six other books on etiquette. Anna has been presenting Emily Post Business Etiquette Seminars since 2007, and co-teaches the Emily Post Business Etiquette Train the Trainer Program. She has served as a spokesperson for The National Foundation for Infectious Diseases, Intel, Ponds, 3M and many others, and spoke at the 2012 TEDYouth Conference. She is a columnist for Inside Weddings magazine and The Huffington Post and is a media source for USA Today, The New York Times, The Wall Street Journal and The Los Angeles Times, and has appeared on The Today Show. Anna also runs all of the Institute’s social media accounts.

Dan Post Senning


Dan is a co-author of The Etiquette Advantage in Business, 3rd edition, and author of Manners for a Digital World, and has been presenting business seminars to corporations and universities since 2010. He also co-teaches the Emily Post Children's Etiquette Train the Trainer Program. Dan has served as a spokesperson for Bank of America and is a media source for The New York Times, Esquire, Glamour, Time, and The Wall Steet Journal. He is also the co-host of Awesome Etiquette, a podcast from American Public Media, and is the Webmaster for The Emily Post Institute.



Contact Us


Steven PuettnerPlease contact Steven Puettner for more information on program details, presenter availability and pricing by filling out our contact form.


You can also reach Steven directly at (802) 860-1814 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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