Emily Post Business Etiquette Seminars and Training Programs

When individuals build successful relationships, companies benefit




Personal Skills for Professional Success—That’s why business etiquette training is so valuable for companies and for individuals. An individual’s professional success hinges on how well he or she can build strong relationships. In turn, when the individual is successful, the company succeeds as well.

Business etiquette training directly impacts the bottom line because decision makers, colleagues, bosses, clients and prospects will choose to do business with people in whom they have confidence. Whether it is in a meeting, in a communication, around a water cooler, on a business trip, at a business social mixer or at a business meal, personal skills make or break relationships. The Emily Post Business Etiquette Seminars teach participants:

  • The manners that people expect them to know
  • The skills to figure out how to interact when there is no manner
  • The confidence to handle any situation, from the day-to-day to the crucial

The end result: Participants know how to build better, stronger, more successful relationships. Consequently, they have the competitive edge.


Who benefits from Business Etiquette Training?

  • New Hires
  • Sales Professionals
  • Leadership and Management Training Programs
  • Seasoned Professionals and Senior Management
  • Inter-generational Workforces


Half-day (up to four hours)
Full-day (up to eight hours)
Speech or tailored presentation (45-minutes and up)


Choose from these topics to customize your program:


  • Five steps to resolve conflict
  • Dining etiquette
  • Social media manners
  • Email and text messaging manners
  • Online etiquette
  • Smart phone etiquette
  • Workplace issues
  • How to deal with difficult co-workers
  • Civility statistics
  • International perspectives
  • Hand shaking and introductions
  • Business social etiquette
  • Business travel etiquette
  • Professional image and attire
  • Meeting etiquette
  • Intergenerational communication
  • The 24/7 professional
  • Building a personal brand



Peter Post


Co-author of The Etiquette Advantage in Business
and author of four other etiquette books, including
The New York Times bestseller Essential Manners for Men, Peter is the founder of the Emily Post Business Etiquette Seminars and has been presenting them since 2003. Follow his advice on the Job Doc blog at Boston.com, where you’ll find his Etiquette At Work blog, which also appears in the Boston Globe Sunday Business section.

Anna Post


Co-author of Emily Post’s Etiquette, 18th edition, and four other books on etiquette, Anna has been presenting Emily Post Business Etiquette Seminars since 2007. She has served as a spokesperson for The National Foundation for Infectious Diseases, Intel, Ponds, 3M and many others, and spoke at the 2012 TEDYouth Conference. She writes regularly for Inside Weddings magazine and Reuters, and is a media source for USA Today, The New York Times, The Wall Street Journal and The Los Angeles Times, and has appeared on The Today Show, Good Morning America and MSNBC. Anna also runs all of the Institute’s social media accounts.

Dan Post Senning


Co-author of Emily Post’s Etiquette, 18th edition, and author of the newly published Manners for a Digital World, Dan has been presenting business seminars to corporations and universities since 2010. Dan has served as a spokesperson for Bank of America and is a media source for The New York Times, Esquire, Glamour, Time, and The Wall Steet Journal. He also finds time to serve as web master for Emily Post.



Contact Us

Emily Post's Business Etiquette Seminar Booking

Please contact Steven Puettner for more information on program details, presenter availability and pricing by filling out our contact form.


You can also reach Steven directly at (802) 860-1814 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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