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Dear Patricia,
In 2006 our seminar business
increased by 375%: a solid indicator that
appropriate conduct in the workplace is of
concern to the corporate world.
Our e-newsletter will provide commentary on
issues
pertinent to the business world, answer
frequently
asked questions and offer tips and links to
useful
articles on our website. We encourage you to
share
this information with your employees via company
newsletters and meetings.
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New Dates for Train the Trainer
We have scheduled two new Business Etiquette
Train the
Trainer
sessions:
- Chicago, IL: September 5 - 7, 2007
- Orlando, FL: February 27 - 29, 2008
"Everything about the Emily Post Train the
Trainer seminar was excellent: the content,
the presentation style and the atmosphere..."
Train the Trainer Info
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New! Business Etiquette Podcasts
Listen to Peter Post discuss workplace etiquette
issues. The podcasts are based on questions
from his nationally
syndicated weekly column, "Etiquette at Work."
Podcasts
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Emily Post at SHRM in Las Vegas, June 24-26
Stop by booth 2289 and visit with Peter Post
and Emily Post Institute staff. Learn how
Emily Post Business Etiquette Seminars can
improve your company's bottom line. Peter
will also be happy to answer your business
etiquette questions.
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"Excuse me, Peter, what do you do when..."
Q&A's with Peter Post
Q. Help! I just hit "Reply All" instead of
just "Reply"
when I sent my e-mail. And what I said was
not very
complimentary about my supervisor who was on the
cc: list! What's the right thing to
do?
A. You need to fall on your sword
immediately. Go to
your supervisor, explain what you did and
apologize.
It is much better for you to take
responsibility for
your actions than to wait for her to come
and
find you to discuss the issue. Also, contact
the other
individuals on the cc: list and apologize to
them for
inadvertently including them in your
response. Next
time, slow down and think before you click.
And if
you are angry or emotional, step away from the
computer! Click
here for more
information on "netiquette" for personal or
business
email.
Ask a question--win a
book!
Submit your business etiquette question to the
Boston Globe's "Etiquette at Work"
column and you
may be selected to win The Etiquette
Advantage in
Business. Go to Boston.com for details.
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If you can't find the answer on the Web...
...there's a good chance it's in one of our
books.
Emily Post Institute books are available at your
bookshop, or online
at
www.emilypost.com
with a click through to Amazon.
Interested in purchasing Emily
Post books
for your employees? All of our books are
available at a
45% discount if you order a minimum of
10 books,
and free shipping on orders over $450
retail
value.
For more information, or to place your order,
contact DAVID PURETZ at HarperCollins
Publishers, Special Markets
Email: David.Puretz@HarperCollins.com;
Phone: 212.207.7581
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