Who Benefits from Business Etiquette Seminars?
We have many years' experience training all levels of employees, from new hires fresh out of college to the C-suite. Our clients may be internal focused or client-facing, or a mix of both. We are comfortable teaching to mixed-level employees, as well. In fact, our experience has taught us that a company's commitment to a civil workplace is best underscored when executive and management level employees participate in our trainings, too.
New hires are most likely “Millennials,” the 20-something generation born after 1980, who never knew a world without texting and technology. They bring formidable skills and outstanding resumes to the company, but may not understand why they have to be there by 9 a.m. We can help ease the culture shock of their entrée into the working world with a new-hire-focused business etiquette seminar.
Customer service representatives and sales professionals often come in contact with clients more than any other employee in a corporation. Our sales-focused trainings emphasize how to build relationships – not tear them down. Seminars can include small-group work around solving difficult situations with clients, social and networking protocols, communication etiquette (written, verbal and use of technology), and image and attire.
Leadership and Management Training Programs
Emily Post Business Etiquette Seminars are a natural addition to internal programs designed to identify, develop and fast-track future leaders. Our programs teach self-confidence in business social settings and networking, business travel, business dining and more. An understanding of the principles behind business etiquette is a fundamental skill of good management. For high potentials who want to develop their personal brand, one-on-one coaching and small group programs with pre-work and post-consulting are available.
Seasoned Professionals and Senior Management
Whether used as a refresher course on a topic such as business social skills or table manners, or to address specific new corporate challenge such as international perspectives or social media manners, sessions for seasoned professionals and senior management are among the most animated and beneficial because participants understand how valuable strong personal skills are to their success. For senior leaders who want to define or refine their personal brand, and those who want to demonstrate to their employees their commitment to fostering a civil workplace.
For the first time in history, there are four generations together in the workforce—the World War II generation (Traditionalists), Baby Boomers, Gen Xers and Millennials. Each group has different communication styles, expectations and interpretation skills. Emily Post Business Etiquette Seminars teach your employees to understand their differences and get along with each other so that the focus can turn to getting the job done.
Please contact Steven Puettner for more information on program details, presenter availability and pricing by filling out our contact form.