An In-depth View

“Every aspect of The Emily Post Institute training was outstanding. The course included everything a trainer needs to conduct business etiquette training successfully.” Leah Rucker, Independent Trainer

Unlike other etiquette programs, The Emily Post Business Etiquette Programs are not about memorizing an encyclopedia of rules. Rather, they focus on building better business relationships by applying the underlying principles of etiquette: consideration, respect and honesty.

Whether you are an independent consultant or corporate trainer, The Emily Post Business Etiquette Train the Trainer Program will provide you with the skills, knowledge, materials, and confidence you need to teach business etiquette in professional settings.

Our Program
We offer a four-day intensive training, during which participants learn how to teach a comprehensive business etiquette cirriculum.

• Includes training in the ten modules that make up the
  Emily Post Business Etiquette Seminars (see below)
• Gives participants the opportunity to practice teaching
  and to receive critiques on their presentation of the material
• Focuses on how to customize the program for clients’
  individual needs
• Offers a practical discussion session on how to launch
  a business etiquette seminar business

Our Ten Program Modules

1. Why Business Etiquette?
2. What Is Etiquette?
3. Difficult Situations
4. Communication
5. Introductions
6. Business Social Situations
7. Dining Etiquette
8. Enhancing Your Image
9. Workplace Etiquette
10. The 24/7 Professional

An Interactive Experience

• Analysis of each module
• Observation of attendee presentations
• Presentation practice session with critique

Resources

• Step-by-step leader’s guide and other seminar materials
• Immediate access to regularly updated materials through our secure website (PowerPoint, video clips, workbooks, tip sheets, surveys, and more)
• The Etiquette Advantage in Business by Peggy Post and Peter Post